cz66's Privacy Policy — We Protect Your Information
cz66 follows strict privacy standards when collecting, storing, and using your personal information. This policy is written in plain language so you can understand it easily.
1. Introduction & Scope
cz66 is a trusted casino and betting platform for online entertainment enthusiasts in Bangladesh. We believe that our users' privacy is a fundamental right, and protecting that right is our responsibility.
This Privacy Policy ("Policy") applies to all services, websites, and mobile applications on the cz66 platform. When you register, log in, or use our services in any way, you are considered to have agreed to the terms of this Policy.
This Policy may be updated from time to time. We will notify you of any changes in a timely manner. The latest version of the Policy will always be available on this page.
2. What Information We Collect
We collect various types of information when you create and manage an account on cz66. The details are listed below.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Identity verification and age confirmation (21+) |
| Contact Information | Email address, mobile number | Account management and communication |
| Financial Information | bKash / Nagad / Rocket / Upay number, bank account details | Processing deposits and withdrawals |
| Technical Information | IP address, device type, browser information | Security, fraud prevention, and improvement |
| Usage Information | Game history, betting records, session time | Responsible gaming monitoring and service improvement |
| Cookie & Tracking Information | Session cookies, language preference, login status | Improving the user experience |
3. Methods of Information Collection
Direct Collection
Information you provide yourself is collected directly. This includes:
- When filling out the registration form
- When updating your account profile
- When requesting a deposit or withdrawal
- When contacting the support team
- When submitting documents during the verification process
Automatic Collection
Some information is collected automatically while you use the platform:
- Website visit logs and traffic data
- Information from cookies and local storage
- Information about your device and network
- Automatic records of game sessions and bets
- Transaction confirmations from the payment gateway
4. Purpose of Information Use
cz66 uses the information collected only for the purposes listed below. We never sell your information to third parties.
Account Management
Information is needed to create, verify, and manage your account. Confirming your identity and verifying the age requirement of 21 years is also part of this.
Security & Fraud Prevention
Technical information is used to detect and prevent unauthorized account access, fraudulent transactions, and suspicious activity.
Payment Processing
Financial information is essential to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Customer Service
Your information is needed to resolve your issues, provide live chat support, and communicate by email.
Responsible Gaming
Information is used to monitor your gaming habits, identify potential risks, and provide responsible gaming tools.
Service Improvement
Aggregate usage data is analyzed to improve the user experience and plan new games and features.
5. Information Disclosure & Third Parties
When Information Is Shared
cz66 does not sell or lease your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:
- Payment providers: Necessary financial information is shared with services such as bKash, Nagad, Rocket, and Upay to complete transactions.
- Technology partners: Limited information is shared with technology service providers required to operate the platform, who are contractually bound to meet our privacy standards.
- Legal obligations: Information may be disclosed in accordance with a legal order or directive from a competent authority.
- Fraud prevention: We may cooperate with law enforcement agencies to investigate serious fraud or illegal activity.
Our Commitment Regarding Third Parties
- Third parties may only use information for the specified purpose.
- Third parties are not permitted to share information with anyone else.
- All our partners operate under strict data protection agreements.
- Game service providers such as Pragmatic Play, Evolution Gaming, Spribe, and JILI operate under their own privacy policies.
- We do not share your personal information with any advertising networks.
6. Information Security Measures
cz66 follows the highest industry standards to protect your information. Our security infrastructure is kept continuously up to date.
SSL Encryption
All your data transfers are encrypted with TLS/SSL protocols, preventing third-party access.
Secure Servers
Information is stored in secure data centers where unauthorized access is strictly controlled.
Access Controls
Only authorized staff can access the necessary information. All access is logged.
Regular Audits
Our security measures are regularly tested and updated to address emerging threats.
7. Cookies and Tracking Technologies
What Types of Cookies We Use
The cz66 website uses the following types of cookies to improve your experience:
- Essential cookies: To remember login sessions, security tokens, and language preferences. Without these cookies, the platform does not function properly.
- Functional cookies: To remember your preferences and settings, such as your preferred game category.
- Analytical cookies: Collecting aggregate usage data to understand which parts of the website are used most.
Managing Cookies
There are several options for managing cookies through your browser settings:
- You can disable all or specific cookies by going to your browser settings.
- The option to delete existing cookies is available in every modern browser.
- Disabling essential cookies may cause login or payment features to not work properly.
- We do not use cross-site tracking or third-party advertising cookies.
8. Information Retention Period
cz66 retains your information only for as long as necessary. Information is deleted or anonymized according to the following policy:
- Active accounts: All relevant information is retained for as long as the account remains active.
- After account closure: Information required to meet legal obligations (such as financial transaction records) may be retained for a specified period.
- Inactive accounts: Unnecessary information from accounts that have been inactive for an extended period is securely deleted.
- Verification documents: Identity verification documents are retained for a specified period after verification is complete, then securely deleted.
- Analytical data: Non-personally identifiable aggregate usage data may be retained for an extended period for service improvement purposes.
9. Your Rights
As a cz66 user, you have several important rights over your own information.
Right to Access Information
You may request to know what information we hold about you. We will provide the information within a reasonable time.
Right to Correct Information
If any of your stored information is incorrect, you may request a correction. This can be done through your account profile or via the support team.
Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, if there are legal obligations, it may not be possible to delete all information immediately.
Right to Object to Processing
You may object to the use of your information for specific purposes. If you object to its use for analytical purposes, that will be taken into consideration.
10. Protection of Minors
cz66 is an adults-only platform. Our services are intended only for those aged 21 and above. We do not intentionally collect any information from persons under the age of 21.
Age is verified at the time of registration and confirmed via identity documents if necessary. If we become aware that a minor is using our platform, that account will be closed immediately and all related information will be deleted.
If a parent or guardian believes their child is using our platform, please contact our support team directly.
11. Changes to the Privacy Policy
cz66 may update this Privacy Policy from time to time. The Policy may be revised due to service improvements, the addition of new features, or legal changes.
For significant changes, we will notify you via your registered email or through a notice within the platform. Continuing to use the platform after changes means you are agreeing to the new policy.
We recommend that you visit this page regularly to stay informed about the latest changes.
12. Contact Us
Contact us for any privacy-related questions
If you have any questions about this privacy policy, wish to make a request regarding your information, or have any concerns, our support team is always ready to help.
For more details, visit our FAQ and Responsible Gaming pages.